Attendees will be updated on developments at Los Angeles International Airport (LAX) and the evolving landscape of TSA security measures, and how these changes will impact the travel experience.

A look into new terminal 9 and terminal 6 upgrades and expanded facilities for international travelers.  Learn about the Automated People Mover (APM) set to open in 2026, will impact traffic and enhance connectivity with the city’s Metro system. These initiatives underline LAX's commitment to using technology to enhance the customer experience.

After the program, attendees (who receive confirmation from Delta that they're confirmed for the tour) may join an exclusive tour of Delta's new terminal, followed by a reception at the Delta One lounge.  Please note that this tour is not available to those who register for the meeting after 5pm on January 31; you will still be asked if you want to attend the tour during registration, as that question cannot be disabled.

Speakers:
Due to a directive from the Department of Homeland Security prohibiting public speaking engagements for all TSA personnel, Jason Pantages, Federal Security Director at U.S. Department of Homeland Security, will not be available to present at the February 12 meeting.

Hans Thilenius-Deputy Executive Director of Terminal Development and Improvement

Hans Thilenius is an accomplished senior designer and construction manager with more than 30 years of experience leading strategy, finance and execution of multi-million dollar, high-profile construction projects in aviation, commercial, institutional, industrial and public works industries.
Mr. Thilenius has significant terminal construction management experience at LAX. Most recently, he worked with Delta Air Lines, where he was General Manager Corporate Real Estate and a key member of the Delta team on the Terminal 2/3 improvement project. Prior to working at Delta, he worked at United Airlines as Director Corporate Real Estate and was a key team member for delivering the Terminal 7/8 improvement project. Previous to that, Mr. Thilenius worked in various executive and construction management roles at the W. E. O'Neil Construction Company, the James McHugh Construction Company and the Graycor Corporation.
Mr. Thilenius earned a bachelor of science in civil engineering from Michigan Technical University. He is a Licensed Professional Engineer, as well as a FAA licensed private pilot.

Courtney Moore-Deputy Executive Director, Strategy, Innovation & Experience

Courtney Moore serves as Deputy Executive Director, Strategy, Innovation & Experience at Los Angeles World Airports (LAWA). In this role, she is focused on transforming the employee and guest experience by driving projects and strategic initiatives to elevate the overall airport experience and enhance operational efficiencies across all team member and guest touchpoints. She leads a team of terminal operations leaders, guest experience professionals and strategic project teams, and oversees all experiential initiatives. 
Prior to LAWA, Moore was Assistant Vice President of Terminal Experience at Dallas Fort Worth International Airport (DFW), where she was responsible for delivering a best-in-class customer experience for the airport, leading terminal management, which included all terminal operations, custodial services, and terminal contracts. She also had oversight of terminal integration, encompassing continuous improvement initiatives, training teams, and shaping terminal planning and design. Additionally, she was the airport’s liaison to federal agencies and signatories at both local and national levels.
Moore’s experience also includes serving as Senior Manager of Operations at NBCUniversal, where she led four diverse teams with operations, project management, data analytics, and communications functions. She also held various roles at The Walt Disney Company in operations, industrial engineering, customer experience, and learning and development.

Where:
Marriott Los Angeles
5855 W Century Blvd, Los Angeles, CA 90045

Discounted parking - $24.20 with tax (self parking) and $44 with tax (valet)

Agenda:
10:00am-11:30 am Direct Member Roundtable (Buyers Only)
11:30am Check-in & Networking
12:00pm-2:00pm Program

2:30pm-4:00pm Delta terminal and lounge tour with reception (shuttle to/from LAX will be provided)

Exclusive Guided Tour of the New Delta Terminal at LAX with a Private Reception at the Delta One Sky Lounge

This tour registration period has closed; the tour is at capacity.  

Thank you to our February Meeting Sponsor!

Thank you to our Annual Sponsors!